Privacy Policy
At Petrou Rescue Academy, based in Toronto, Ontario, we are committed to protecting the privacy of our students, visitors, and users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or enroll in our training programs.
When you register for a course or contact us, we may collect personal information such as your name, email address, phone number, mailing address, date of birth, and emergency contact details. If you make a payment, your credit card or financial information is processed securely through a third-party provider; we do not store payment details directly. We may also collect technical data like your IP address, browser type, and pages visited through cookies and analytic tools to improve your user experience.
We use the information you provide to manage your course enrollment, respond to inquiries, issue certificates, send important updates, and share promotional content (which you may opt out of at any time). In some cases, we are required to share limited data with certifying organizations such as the Lifesaving Society to fulfill certification requirements. We may also share information with service providers like payment processors but only to the extent necessary to deliver our services. We never sell or trade your personal information.
Your data is retained only as long as necessary for certification records, customer service, and legal compliance. We take reasonable steps to protect your personal information, though no system can guarantee complete security. Our site uses cookies to enhance performance and understand user behavior, and you may disable these through your browser settings.
You have the right to access or correct your personal data, or request deletion, subject to regulatory requirements. To make such a request, please contact us at petrourescueacademy@gmail.com. Our services are intended for individuals aged 13 and older; we do not knowingly collect information from minors without parental consent.
We may update this Privacy Policy periodically, and any changes will be reflected on this page with a revised effective date. If you have any questions or concerns about your privacy, please contact us at Petrou Rescue Academy, Toronto, Ontario, by email at petrourescueacademy@gmail.com.